Training Support
| We provide both Management and User Training. Management training is strategic in nature, while User training tends to be about practical 'How To' ways of doing things. | |||
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Sales - Management - User |
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Sales |
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| Title | Description | Level | |
| Selling IT Services |
If you have ever wondered how to secure the next vital contract, you should look here! Have you ever wondered why a certain type of client always seem to respond the same way to your approach? Can you use this knowledge, and if so, how do you put it to systematic use? This course deal with the very personal experience of selling to survive. How do you do it? What are the tricks? Can you show me how? |
Intermediary | |
| Course Outline | Download | ||
Management |
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| Title | Description | Level | |
| Open Source - What Is The Cost of Free? | This course tackles the often difficult problem of how to convert from a licence-paying environment to a licence-free world for business software. It deals with the issues on business terms, so discusses TCO rather than C++. It deals with the benefits of dynamic scaling of your business, as opposed to business limitations of monolithic IT installations. This course is pure management goodness in a can! |
Advanced | |
| Course Outline | Download | ||
User |
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| Title | Description | Level | |
| Setting Up Your New SugarCRM Workspace | This course gets very practical, very quickly. If you are on a team that has just had SugarCRM installed, you need this course to get started safely and quickly. You will learn how to log in, how to set up your personal workspace, how to input data into the system and where, and finally how to manage your own time better, so you can relax more! |
Introductory | |
| Course Outline | Download | ||